New User Guide
Your First Week on Opervo
A full walkthrough of every feature — from signup to your first paid invoice. Work through it top to bottom on day one, or jump to a section when you need it.
Start Free Trial →14 days free. No credit card.
What You’ll Learn
01
First 15 Minutes — Account Setup
Get signed up and configured so every invoice, estimate, and client page looks pro from day one.
Create your account
Go to app.opervo.io and tap Sign up. Use email + password or a magic link. No email confirmation needed during beta — you are in immediately. Your 14-day free trial starts automatically. No credit card required.
Fill in Business Info
Settings → Edit Business Info. This content appears on every client-facing page.
- Business name, your name, title
- Phone and business email
- Street address
- Logo (square PNG) — skip if you do not have one yet
- Default tax rate (e.g. 8.25) — auto-fills estimates and invoices
- Google review link — clients are prompted to leave a review after paying
Connect Stripe
Settings → Payments → Connect Stripe. Complete the Express onboarding — ID, bank, tax info. Once approved, payouts land in your bank 2 business days after a client pays. Opervo takes 0% of your payment — you keep 100%.
Connect Google Calendar (optional)
Settings → Integrations → Connect Google Calendar. Two-way sync: jobs you schedule in Opervo show up in Google Calendar, and vice versa. Google verification was approved April 2026 — no warning screens.
02
Build Your Client List
Get every past and current customer into Opervo so you have a clean foundation for jobs, estimates, and invoices.
Add clients one by one
Clients → tap the + button. Enter name, phone, email, address (Google Places autocompletes). Add notes — gate codes, pets, preferred days. Tag a lead source (Referral, Google, Door knock, Facebook) so you can see where your best jobs come from.
Or import from CSV
Coming from Jobber, Housecall Pro, ServiceTitan, QuickBooks, or Google Contacts? Export a CSV, then Clients → Import CSV. Opervo auto-maps columns and flags duplicates.
Client detail page
Tap any client to see full contact info, job history, invoices, estimates, lifetime revenue, and notes. Every client gets a magic-link Client Portal — share the link and they can see their own jobs and invoices with no login required.
03
Your First Job
The core workflow: create → schedule → start → finish → send a branded report.
Create a job
Tap + New Job from the dashboard. Pick a client (or create one on the spot), set the address, pick a service from your catalog (auto-fills price), schedule the date and time, assign a crew member, add a checklist and notes, save.
Recurring jobs
Toggle Recurring and pick your cadence — weekly, biweekly, monthly, custom. Opervo creates the whole series. Edit one, edit all — your choice.
Job status flow
Every job moves through: Documented → Scheduled → In Progress → Completed → Paid. Status updates automatically as you take the next action. Push notifications fire at every step.
On-site features
Once at the job, you have everything you need in one screen.
- One-tap navigation (Google Maps or Apple Maps)
- Start Job — logs start time
- Before / During / After photo tabs
- Voice-to-text notes — hands-free while you work
- Checklist ticks as you go
- Finish Job — logs end time, moves to Completed
Send the branded job report
When you finish, tap Send Report. Opervo generates a branded page with your logo, before/after photos, services performed, and time on site. Share via SMS, email, or link. Clients love these — they are the #1 reason people refer you.
04
Estimates & Proposals
Turn on-site visits into approved work in under 60 seconds.
Create an estimate
Estimates → + New Estimate. Pick a client, add line items, apply discounts (percent or flat), toggle tax, attach photos (problem areas, reference shots), set an expiration date, give it a custom title like "Driveway Pressure Wash — Spring 2026".
Send and track
Send via SMS or email with a magic link. The client sees a branded page, taps Approve (IP logged) or Decline (with optional reason). You get a push notification the second they respond. Status tracks Draft → Sent → Approved / Declined / Expired.
Convert to job
When an estimate is approved, tap Convert to Job. Line items, client info, and photos carry over. Pick a date. Done.
05
Invoicing & Getting Paid
Cards, Apple Pay, Google Pay — plus tipping and review prompts built in.
Create an invoice
Two ways: from a completed job (line items auto-fill) or standalone (Invoices → + New Invoice, no job required). Add line items, custom title, tax, due date, and notes.
Send and collect
Share via SMS, email, or link. Client opens a branded page with Stripe checkout built in. Status moves Draft → Sent → Paid automatically when they pay.
Tipping and reviews
After payment, clients see a tip prompt (10% / 15% / 20% / custom) and — if you set a Google review link — a "How did we do?" prompt. Most operators see 3–5× more reviews this way.
Filters and notifications
The Invoices screen has Draft, Sent, Paid, and Overdue tabs. Overdue is auto-calculated. When a client pays, you get an instant push: "💰 Sarah Johnson paid $450.00".
06
Schedule & Calendar
Three views
Week strip (scrollable horizontal bar on the dashboard), month calendar (full view with job dots per day), and map view (all of today’s jobs as pins).
Personal tasks
Add non-job items to your schedule: "Pick up new squeegee blades", "Call Mike back", "Order business cards".
Google Calendar sync
Two-way. Edit in either place and both update. No double-booking.
07
Your Folio — Public Portfolio
A mini-website for your business at opervo.io/p/your-slug. Share it on Instagram, Facebook, door hangers, anywhere.
Set it up
Settings → My Folio. Pick your slug, write a headline and about section, drag in services from your catalog (each with emoji, description, price), and upload 1–20 before/after gallery photos.
Hero slider and badges
Pick a hero before/after pair for the comparison slider at the top. Toggle the "Accepting New Clients" badge. Your Google rating pulls automatically once you set the review link.
Built-in lead capture
Every Folio has a Request a Quote form. Leads flow straight into your Clients list tagged "Folio". Push notification fires the second one comes in.
SEO and sharing
Open Graph meta tags are built in — when you share your Folio link on social or SMS, it shows a preview card with your logo, headline, and hero photo.
08
Mileage & Expenses
Every tax deduction captured automatically — no shoebox of receipts.
Log a trip
Mileage → + Log Trip. Start and end locations autocomplete. Optionally link to a job for tax categorization. Opervo calculates distance via Google Maps.
Log an expense
Expenses → + New Expense. Pick a category (Fuel, Equipment, Supplies, Insurance, Marketing), enter amount and date, snap a receipt photo, add notes.
Tax reports
Settings → Tax Reports. Quarterly or yearly view of income, expenses by category, and mileage deduction (auto-calculated at IRS rate). Export to CSV for your accountant or TurboTax.
09
Reputation & Reviews
Request a review
On any client detail page, tap Request Review. Sends a branded email with a star rating form and your Google review link.
Smart routing
Low ratings (1–2 stars) route to you privately with feedback instead of publicly to Google. Protects your reputation while giving you the signal to improve.
10
Team Management (Team Plan)
Solo ($24.99/mo) includes 1 helper. Upgrade to Team ($54.99/mo) for up to 10 team members.
Invite crew
Settings → Team → Invite Member. Enter their email, they set a password and join. They see only the jobs you assign them.
Clock-in / clock-out
Crew members clock in and out from their phone. You see hours per week per person in the owner dashboard.
Assign jobs
On any job, tap Assign and pick a crew member. They get a push notification. Their schedule updates automatically.
11
AI Assistant
Ask it anything
Tap AI in the bottom nav. Ask about how to use Opervo, your own business data, pricing questions, or draft messages to clients. Powered by GPT-4o-mini and scoped to your account.
12
Install on Your Phone
Opervo is a Progressive Web App. Install it on any device like a native app.
iPhone
Open app.opervo.io in Safari, tap the Share button, tap Add to Home Screen. Opervo icon appears on your home screen.
Android
Open app.opervo.io in Chrome, tap the three-dot menu, tap Install app. Opervo icon appears in your app drawer.
What works installed
Push notifications even when the app is closed, full-screen mode without browser bars, voice input, camera access, and dark mode following your system.
✓
First Week Checklist
Tick all 14 boxes and you’re officially off the training wheels.
Ready to Get Started?
Sign up in 60 seconds. 14 days free. No credit card.
Start Free Trial →Questions? help@opervo.io