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Terms of Service

Effective date: June 5, 2026

Please read these Terms carefully before using Opervo. By creating an account you agree to these terms.

1About Opervo

Opervo is a SaaS platform for home service trade operators. Job scheduling, client management, invoicing, estimates, and payment processing at app.opervo.io. Operated as a sole proprietorship in Austin, Texas.

2Acceptance

By using Opervo you confirm you are 18+, have legal authority to agree, will use the service lawfully, and have read our Privacy Policy.

3Your Account

You are responsible for account security and all activity under your account. Notify us at help@opervo.io of any unauthorized access.

4Subscription and Billing

Solo Plan: $24.99/month. Team Plan: $54.99/month. 14-day free trial, no credit card required. Monthly auto-renewing billing. 30 days notice for price changes. Payments via Stripe or Square. Lifetime Pass purchases are governed by Section 6 and are not monthly subscriptions.

5Refunds

Monthly subscriptions: 7-day money-back guarantee on your first paid month, requested via help@opervo.io. Lifetime Pass: 30-day money-back guarantee from date of purchase, requested via help@opervo.io. After these windows, charges are final. Pro-rated shutdown and acquisition refunds for Lifetime Pass purchases are governed by Section 6.

6Lifetime Pass

Lifetime Pass is a limited one-time-payment option capped at 150 total purchases (100 Solo at $999 and 50 Team at $1,999). Once purchased, the Pass grants access to the purchased tier for the lifetime of your Opervo account, subject to these Terms. Lifetime Passes are non-transferable to other persons or accounts. If Opervo is acquired by another entity, your Pass transfers to the new owner under the same terms, or at your election you may receive a refund of remaining estimated value calculated in good faith from date of purchase. If Opervo ceases operations, you are entitled to a pro-rated refund of remaining estimated value, calculated in good faith from date of purchase. Solo Lifetime holders may upgrade to Team Lifetime by paying the price difference of $1,000, but only while Team Lifetime Passes remain available. The Pass covers Opervo software access only. Third-party pass-through costs (SMS, payment processing, integrations) are not included and remain billed at provider cost. If a higher tier above Team is launched in the future, that tier is separate and is not included in your Pass.

7Acceptable Use

Do not violate laws, infringe IP, transmit malware, gain unauthorized access, scrape, or misrepresent your identity.

8Your Data

You own all content you input. We do not sell your data. Request a data export within 30 days of account termination.

9Client Payments

You are solely responsible for disputes between you and your clients. Comply with all payment and tax laws.

10Intellectual Property

All Opervo content and the Opervo name/logo are our property. No copying or distribution without permission.

11Third-Party Services

Integrates with Stripe, Google Calendar, Resend. Subject to their own terms.

12Disclaimers

Provided as-is. No warranty of uptime or error-free service.

13Limitation of Liability

Not liable for indirect or consequential damages. For monthly subscriptions, liability is capped at 3 months of fees paid. For Lifetime Pass purchases, liability is capped at the amount paid for the Pass.

14Indemnification

You indemnify Opervo from claims arising from your use or violations.

15Termination

Cancel anytime. We may suspend for violations or with 30 days notice. Termination of a Lifetime Pass account for a material violation of these Terms does not entitle the holder to a refund beyond the 30-day window in Section 5.

16Governing Law

Texas law. Arbitration in Austin TX under AAA rules. Class action waiver.

17Changes

14 days notice of material changes. Changes to Section 6 (Lifetime Pass) that materially reduce the rights of existing Pass holders do not apply retroactively to Passes already purchased.

18SMS Terms

By providing your phone number to a business using Opervo, you consent to receive automated SMS notifications including appointment reminders, on-my-way alerts, job completion updates, and invoice delivery. Message frequency varies based on service activity. Message and data rates may apply. Reply STOP to any message to opt out. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages. For questions, contact help@opervo.io.

19Contact

help@opervo.io · opervo.io · Austin, Texas