Delete Your Account
You can delete your Opervo account and associated data at any time.
Deleting your account is permanent. Your jobs, clients, invoices, estimates, and folio will be removed. Active subscriptions are cancelled.
Option 1, Delete from inside the app
- Open Opervo on your phone or at app.opervo.io
- Go to Settings → Account
- Tap Delete Account and confirm
Option 2, Email us
If you can't access your account, email help@opervo.io from the address on file with the subject "Delete My Account". We respond within 2 business days.
What gets deleted
- Your profile, business info, and login credentials
- All jobs, clients, estimates, invoices, payments, and recurring service plans
- Photos, files, and notes you uploaded
- Your folio (public portfolio) page
- Team member invitations and accounts you created
- Mileage logs, expense records, and tax reports
What we retain (and why)
- Financial records, payment and invoice metadata is retained for 7 years to comply with US tax and accounting law (IRS recordkeeping requirements). Personally identifying details are minimized.
- Anonymized analytics, aggregate, non-identifying usage events are retained for product improvement.
- Backups, encrypted backups are purged on a 30-day rolling basis. After 30 days no copy of your data remains.
Active subscriptions
Deleting your account cancels your subscription immediately. You will not be charged for any future billing periods. Refunds for the current period are not automatic, email help@opervo.io if you believe a refund is owed.
Questions
Email help@opervo.io. See our Privacy Policy for full details on how we handle your data.